OUR FOCUS

We run a successful company by putting our customers first. This way, we design everything around the customer and make sure everything is suited to the customer's needs.

We work in collaboration with all industry partners to ensure we get things right first time, by using the latest technology to create value added services for our customers.

Most importantly, we have a passion for what we do.

UW Home Services innovation

INNOVATION

"We're great today, but can be better tomorrow"

Here at UW Home Services, we are constantly evolving our approach to all our services. We have a strong focus on innovation and the development and adoption of technology.

Everything, from our customer journey's to our logistics process is constantly monitored to see where improvements can be made to ensure we are more efficient at what we do and offer our customers a constantly improving service. 

CHALLENGE THE STATUS QUO

Just because something's being done a certain way doesn't mean that's the best way of doing things.
This is at the forefront of our minds every day.

As a service division, we are constantly looking to challenge the way things are done and looking to improve it - no matter how rigid the process may be.

We do not take NO for an answer and QUITTING is not in our vocabulary!

UW Home Services challenging

TECHNOLOGY

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UW Home Services technology
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We utilise the most cutting edge technology to ensure we are as efficient as possible in installing smart meters in all of our customers homes. All technology is designed with the end-user in mind.
 

For example, our engineer application minimises any duplication of data and is very easy to use. We hold regular meetings with engineering teams to see where improvements can be made and how efficiencies can be gained.

We take the same approach with all our back office and logistics systems and aim to improve people's lives through the use of technology.

Technology is a tool that should make peoples lives easier, not harder.