SO, WHO ARE WE?

We’re the UK's only fully integrated utility services provider – covering both the communications and energy markets.

Some people say that Utility Warehouse are the biggest company you've never heard of. That's because, unlike the big utility suppliers, we don't waste our members' money on expensive television advertising campaigns or marketing gimmicks. Instead, we rely on our happy customers telling their friends and family about the savings, convenience, and award-winning service that we offer. All the money we save by not advertising, we can pass on to our customers through lower bills.

We’re passionate about delivering excellent customer service and this is a passion that runs right through the company. 

That’s why we’ve won so many awards – including the Which? Best Utility Supplier of the Year 2018 award.

utility warehouse customer service

OUR PEOPLE

Any company big or small is just a group of people. If you have the best people then you have the best company.
In our opinion, we have the best people in the business.

UW Home Services is a team of highly skilled, passionate and enthusiastic people that face challenges head on with a drive and determination to provide industry leading customer service. We live in changing times and with the use of technology we can create services that have previously only ever been dreamt of.

HERE'S AN INTRODUCTION TO SOME OF OUR SENIOR TEAM...

 
GARETH OPENSHAW   MANAGING DIRECTOR   Gareth is a multi-award winning subject matter expert within the smart metering industry, who is highly effective at building mutually beneficial relationships. Equally effective at developing an achievable corporate vision and is an inspirational leader, who leads by example and has a demonstrable ability to both establish business sustainability and drive growth.

GARETH OPENSHAW
MANAGING DIRECTOR

Gareth is a multi-award winning subject matter expert within the smart metering industry, who is highly effective at building mutually beneficial relationships. Equally effective at developing an achievable corporate vision and is an inspirational leader, who leads by example and has a demonstrable ability to both establish business sustainability and drive growth.

GEMMA OPENSHAW   OPERATIONS DIRECTOR   Gemma has a 7 year history of working within the smart meter industry at director level. She is a focused Operations Director, who is determined to develop a proactive solution for Utility Warehouse's Smart Meter roll-out and "make a change". Gemma's main skills are project & business management, forecasting, data analytics and creating a valuable team to support the company.

GEMMA OPENSHAW
OPERATIONS DIRECTOR

Gemma has a 7 year history of working within the smart meter industry at director level. She is a focused Operations Director, who is determined to develop a proactive solution for Utility Warehouse's Smart Meter roll-out and "make a change".
Gemma's main skills are project & business management, forecasting, data analytics and creating a valuable team to support the company.

SOPHIE LOWRY   OPERATIONS SUPPORT MANAGER   Sophie is a highly motivated, results driven Operations Support Manager with years of valuable experience in the utilities industry. She has developed & led teams across multiple operational areas and is highly skilled in areas including: planning, forecasting, project management, service implementation and leading a team.

SOPHIE LOWRY
OPERATIONS SUPPORT MANAGER

Sophie is a highly motivated, results driven Operations Support Manager with years of valuable experience in the utilities industry. She has developed & led teams across multiple operational areas and is highly skilled in areas including: planning, forecasting, project management, service implementation and leading a team.

LISA JACKSON   INDUSTRY DATA MANAGER   Lisa is the Industry Data Manager at UW Home Services; a role which oversees the flow of data in and out of the business. Motivational drivers include: making processes efficient, maintaining high levels of quality and seeking out improvement opportunities. Lisa comes equipped with a Bachelor’s degree in Business Management and 5 years industry experience.

LISA JACKSON
INDUSTRY DATA MANAGER

Lisa is the Industry Data Manager at UW Home Services; a role which oversees the flow of data in and out of the business. Motivational drivers include: making processes efficient, maintaining high levels of quality and seeking out improvement opportunities. Lisa comes equipped with a Bachelor’s degree in Business Management and 5 years industry experience.